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Terms of Service

Last updated: 9 November 2026

Effective date: 2 November 2026

Who we are

Tutor Time (tutortime.study) is operated by Tutor Time LLC, a Delaware limited liability company, USA. In these Terms, "we" and "us" means Tutor Time LLC. Contact for everything: support@tutortime.study.

Mailing and legal-notice address: Tutor Time LLC, c/o Universal Registered Agents, Inc., 300 Creek View Road, Suite 209, Newark, DE 19711, USA.

What Tutor Time is

Tutor Time is a directory. We are not a party to any agreement, lesson, or payment between students, parents, tutors, or companies. We don't employ, endorse, or guarantee any tutor, and we don't verify every claim in a listing. You are responsible for your own checks before hiring or paying anyone.

Lesson arrangements, including the price, schedule, payment and cancellations, are agreed between the student (or their parent or guardian) and the tutor.

Tutor Time is not a recruitment or job service. Schools, agencies and other businesses may not use the directory to recruit tutors or teachers.

Who can use Tutor Time

You must be at least 13 years old to browse Tutor Time.

You must be at least 18 years old to create a tutor listing or a company account.

Anyone under 18 should get a parent or guardian's consent before contacting any tutor. To see a tutor's contact details or send a tutor a message, you must also confirm that you are of legal age (the age of majority) in your country or region. If you are not, ask a parent or guardian to contact the tutor for you.

Accounts

You sign in with Google. You are responsible for keeping your account secure and for activity under it.

Each person may have one solo tutor listing. You must not create extra accounts to get around a hide, suspension or ban.

Company accounts

A tutoring business, school, centre or any other organisation that lists or manages more than one tutor must use a company account. It must not list those tutors through individual solo accounts. We may move such listings into a company account, or hide them until they are moved.

Company accounts are currently set up by Tutor Time on request. The person who sets up a company account confirms they are authorised to act for the organisation and accepts these Terms on its behalf. The company is responsible for its tutors' listings and for making sure each tutor has agreed to be listed.

Statements about your tutors

A company may tell us that it has checked its tutors, for example with background or police checks. If it does, the listing may show "Verified by" followed by the company's name. By making that statement, the company confirms that it is true and complete for every tutor it covers. It also agrees to keep records of the checks, to tell us within 7 days if a check lapses or fails, and to be responsible for any loss caused by an untrue statement. Tutor Time does not carry out or confirm these checks.

Fees, payments and refunds

Browsing Tutor Time is free. Listing is free for individual tutors. We do not charge families or students, and we never take a commission or a cut of lesson fees.

Company accounts are paid. The current price is USD 25 per month, which covers up to 50 listed tutors, plus USD 1 per month for each additional tutor. We count listed tutors on each billing date. We may also agree a custom or free plan with a company in writing.

Company account fees are billed in advance and aren't refundable once a billing period has started. You can cancel anytime, and it takes effect at the end of the current period. If we end your account for reasons that aren't your fault, or bill you by mistake, we'll refund the unused portion.

Payments between students and tutors are handled entirely between them. Tutor Time doesn't process, hold, or refund them.

We'll give at least 30 days' notice of any fee change before it applies to you. The new price applies from the next billing period after that notice. If you don't accept the change, you can cancel before it takes effect.

How companies pay

Prices are set in US dollars. Company accounts are currently set up by Tutor Time on request. Companies pay in one of two ways.

  • Card payment through Stripe (coming soon): we are adding online card payment through Stripe, a payment processor. It is not live yet. Once it is live, you will enter your card details at Stripe, and Stripe collects them, not us. Stripe is not the merchant of record. Tutor Time is the seller, invoices and receipts come from Tutor Time, and Stripe may also send its own receipt. Tutor Time is responsible for any tax that applies to our fees.
  • Manual invoice (available now): we invoice the company directly in US dollars, and payment is due by the date on the invoice. Until Stripe is live, every company account pays by manual invoice.

Your bank or card issuer may add its own foreign exchange or international transaction fees.

Subscriptions renew monthly on the company's billing day until cancelled.

Late payment and suspension

If an invoice is not paid by its due date, the account becomes past due. If it is still unpaid 14 days after the due date, we may suspend the company account. While a company account is suspended, its tutors and classes are hidden from search and public pages, and their contact details are not shown. Company managers can still sign in and see their dashboard. Paying the overdue invoice restores the listings.

Company tutors are never hidden only because they have been inactive. Suspension for non-payment and the listing rules below still apply to them.

Your listing

You are responsible for everything on your listing, including your name, photo, qualifications, experience, prices, availability and contact details. It must be accurate, up to date and about genuine tutoring that you (or, for a company, your tutors) provide.

Tutor Time does not check qualifications or identity and does not run background checks. A "Verified email" badge only means the contact email was confirmed. Any other checked credential will say how it was checked. Unless a listing says otherwise, what a tutor writes is their own description.

To keep the directory current, we may email solo tutors to ask if they are still tutoring. If a solo tutor doesn't reply or our emails can't be delivered, we may remove the Active badge or hide the listing from search until the tutor confirms.

How listings are ordered

Search results are ordered automatically. We use how well a listing matches the search (for example price, time and lesson format), the quality and completeness of the listing, and how new the listing is. A listing must match the subject, place and language searched to appear at all. Badges for checked credentials are shown but do not change a listing's position. Companies cannot pay for a higher position.

Listing review, hiding and bans

We review reports and may hide, suspend, or remove listings that break these Terms. Decisions to ban an account are made by a person, not automatically. We also use automated tools to flag listings for a person to review. Automated tools only flag listings.

  • Minor problems (for example off-topic content or wrong information): we hide the listing, tell the tutor by email and on their listing what to fix, and show it again after we have checked the fix.
  • Safety concerns: we may hide the listing straight away, without notice, while we review it. If the concern is not upheld, the listing is restored. If it is upheld, a person decides whether the account is banned and we tell the account holder.
  • Repeat problems: if a listing is upheld for a problem again after we have restored it, a person reviews the account and decides whether to ban it.

A banned account's listings are removed from public view, and the account and its email address can't create a new listing. We may also hide or remove any listing, or suspend or close any account, that breaks these Terms or the law, or that puts users at risk. If you think we made a mistake, email support@tutortime.study.

These rules apply to solo and company listings.

Messages and contact details

Tutor contact details and messages are for arranging lessons only. You must not use them to send advertising, recruit tutors, ask for upfront fees for jobs, ask for identity documents for jobs, or collect data.

Lesson summaries

Tutors can create lesson summary links to share with a student or parent. Tutors are responsible for what they write. Use only the student's first name or a nickname, and share each link only with that student or their parent or guardian.

Your content

You keep ownership of what you upload, including listing text and photos. You give Tutor Time a non-exclusive, worldwide, royalty-free licence to host, display and adapt it (for example resizing photos or making share cards) to run and promote Tutor Time. This licence ends when you delete the content or your account, except for copies already shared publicly or kept as the law requires.

Research reports that we publish under the Research section are licensed under CC BY 4.0 unless the page says otherwise. They contain aggregated figures, not personal data.

Things you must not do

  • Use Tutor Time for anything illegal, harmful or fraudulent
  • Misrepresent your identity, qualifications or checks
  • List services that aren't tutoring or teaching
  • Recruit tutors or teachers from the directory, or advertise jobs
  • Scrape, copy or reuse listings or other data without our permission
  • Upload harmful, offensive, misleading or infringing content
  • Try to get around a hide, suspension or ban, including with another account
  • Interfere with the site's security or normal operation

Disclaimers and liability

The service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We don't guarantee that tutors are available, that listings are accurate, or any educational outcome.

To the maximum extent permitted by law, Tutor Time LLC and its members, staff, and agents are not liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss arising from lessons, services, payments, or conduct between users.

Our total liability for any claim is limited to the greater of the fees you paid us in the 12 months before the claim, or US$100.

You agree to defend, indemnify, and hold harmless Tutor Time LLC and its members, staff, and agents from any claims, losses, liabilities, and expenses (including reasonable legal fees) arising from your listing or content, your use of the service, your dealings with other users, or your breach of these Terms or the law.

Nothing in these Terms limits liability that cannot be limited by law, or consumer rights you have where you live.

Ending your account

You can delete your account at any time from your account settings. A company can close its account by emailing us. You can cancel a paid company account anytime, and it takes effect at the end of the current period. Deleting an account removes your listing. Unpaid company fees remain due.

You can also ask us to delete any of your content by emailing support@tutortime.study from the email address listed for your account.

Changes to these Terms

We'll give at least 30 days' notice of material changes by email or on the site. Continuing to use the service after that means you accept the new Terms. We may apply a change sooner when it is needed for legal or safety reasons. The date at the top shows the latest version.

Governing law

These Terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law rules. Courts in Delaware have exclusive jurisdiction, except where local consumer law gives you rights that can't be waived.

Language

These Terms are written in English. If a translation differs, the English version prevails. A Traditional Chinese translation is provided for convenience.

Contact

For questions about these Terms, contact us at support@tutortime.study or via our Contact page.